Global Restaurant Delivery Trends
Globally, consumer interest in restaurant delivery continues to increase as consumer lifestyles become progressively more fast paced. Whether it be due to a busy schedule or simply because it is more convenient, more people are choosing to enjoy restaurant cuisine from the comfort of their own homes.
This increased interest in restaurant delivery, is also shown through the number of worldwide consumer queries related to restaurant delivery, according to Google Trends.
Emerging delivery pricing models
Consumers express interest in a number of different pricing models including: subscription, mix and match and surge pricing options.
Tech lead store formats and transportation methods
Autonomous vehicles, drones, robots, etc. will reduce costs, improve efficiencies and shorten delivery windows for consumers.
Predictive ordering is on the horizon
With the rise of facial recognition and AI operators will soon be able to leverage POS data to understand, predict and reward their customers.
Consumers have adopted an “on-demand” mindset and expect operators to also fulfill large catering orders at a rapid pace.
Delivery-only store formats
Operators are adapting to consumer desires to dine at home, by building or reconfiguring their store formats to facilitate a greater number of off-premise orders.
With smart devices and tons of emerging food delivery companies, customers are becoming more demanding and the industry is busy reinventing itself to meet these demands.
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